Your information.

Scope

This page concerns the corporate website at riverun.com.au and enquiries addressed to Riverun Proprietary Limited. Separate Riverun products may use distinct platforms, accounts and processing arrangements. For a specific product, check that product's own terms and privacy information rather than assuming every Riverun service works in the same way.

Information involved in using this site

If you send us an enquiry, the message may contain the contact details, organisation, product interest and other information you choose to provide. Accessing a website can also generate technical records such as request timestamps, IP addresses, browser details and error or security logs through hosting, network or analytics services where configured. Third-party product links lead to sites whose own information practices may differ.

The corporate site links to external Riverun products and email contact channels. Those links are not evidence that a customer account, payment facility or data-sharing integration has been activated on this site. If a particular interaction presents a separate privacy notice, review it before submitting personal information.

Enquiries and requests

Information provided through a business enquiry may be used to read, route, assess and respond to that enquiry, retain appropriate business records and address operational or security needs, subject to applicable law and the systems used. Avoid sending sensitive personal details unless we have established an appropriate channel and reason to receive them.

For a privacy question, access or correction request, or concern about how information has been handled, email legal@riverun.com.au. Describe the Riverun product or service involved and the request. We may need to establish the relevant account or record and verify authority before addressing information about an identifiable person. Applicable privacy laws and product-specific notices govern any additional rights or obligations.

Updates and other products

This corporate-site information may change as website features, providers and services evolve. Check the notice shown by any product you use for details relevant to that service. The company information on our About page and the channels on our Contact page help you identify the relevant entity and get in touch.